PLEASE READ THE FOLLOWING POLICY CAREFULLY BEFORE USING, OR ACCESSING www.foremostcanada.com.
Protecting any personal information, such as your name, address, e-mail address, phone number or credit card information that you provide to us is of the utmost importance to Foremost International LTD. (“Foremost”) and its subsidiaries, divisions, affiliates, brands and other Foremost companies. As a result, we have prepared this Privacy and Security Policy to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust us with.
When you provide personal information to our customer service department or through our website, www.foremostcanada.com (the “Site”), or to Foremost in any other manner, you are consenting to the manner in which Foremost will collect, use, disclose and otherwise manage the personal information as set out below.
We may collect personal information that you provide us with when you:
- Purchase, order, return, exchange or request certain information about our products and services;
- Request warranty or product repair services;
- Sign up or register for membership communications or offerings;
- Contact a representative in our customer service department;
- Visit or register with our Site or participate in another feature of our Site; or
- Provide us with comments or suggestions.
We may also collect personal information about you from our Service Providers.
When you call our customer service department about a product or delivery inquiry, a billing question or for general customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
Other Uses of Personal Information:
When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers. You are given the opportunity with each e-mail notification to remove yourself from Foremost’s e-mail contact list.
We may also send you mail, e-mails or call you with information about our product and service offerings if you have provided us with your name and address, e-mail address or phone numbers through our customer service department or Site.
Information About Others:
Foremost will not use or disclose any information you provide about someone else for any purpose other than:
To ship the order and confirm delivery;
- To identify or resolve technical problems or customer service issues;
- As required by law and to comply with a court order or other legal process;
- To respond to claims that your personalized messages violate the rights of third parties; and
- To protect the rights or property of Foremost and its affiliates.
We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of our customer service department, our Site and our product and service offerings.
Foremost’s Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
Disclosure of Personal Information
Personal Information Disclosure:
Foremost will not trade, rent, sell or otherwise disclose your personal information to anyone other than Foremost, its affiliates and our Service Providers, as applicable, without your prior consent, except as otherwise set out herein.
Sale of Business:
Foremost reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.
Please note that Foremost, its affiliates, and our Service Providers, as applicable, must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
Additional Information about our Site
Visiting our Site:
In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to monitor and improve our Site.
Cookies are information files which a Foremost server places on your computer when you visit the Site. Foremost is able to access only the cookies that it sets on your computer and Foremost is only able to determine the type of computer operating system and browser that you and other customers are using. Foremost collects this information in the aggregate with usage and purchase orders to improve access to the Site product content based on Foremost’s customers’ browsers and operating systems to make the Site content available to as many customers as possible. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser, but if you do so you may not be able to access all areas or services on the Site.
Changes to This Policy:
Foremost reserves the right to change this Privacy and Security Policy at any time.
If you have any questions about this Privacy and Security Policy or the practices of Foremost, please feel free to contact us at
Foremost International Ltd.
Toll Free: 888.256.7551
You agree that this Privacy and Security Policy and your use of this Site are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.